PRIVACY POLICY

www.the monkeysquad.com aims to bring fellow members together in buying and selling goods and services.

 

This Privacy Policy  explains which personal data we process, why it will be processed by us, how we use cookies and what your rights are.

 

For the rules on how we operate and the use of our services, please refer to our Terms & Conditions.

 

Who is data controller?

www.themonkeysquad.com is a website operated by The Monkey Squad B.V. (“we”, “our”), seated in Amsterdam, the Netherlands and this company is the data controller for any personal data we hold about you. We are committed to protecting and respecting your privacy and we are responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected. 

 

What personal data do we process, for which purpose and what is our legal justification for processing it?

We collect and process the following data about you:

1. information provided by you to us - this refers to information obtained by us when you fill out forms on www.themonkeysquad.com or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Website, subscribe to our service, search for a post on our site and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number.

2. Information we collect about you. With regard to each of your visits to our site or other communications exchanged between us, including by email, we may collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • information about your visit, including the full Uniform Resource Locators (URL) and products you viewed or searched for; and

  • communications between our buyers and sellers as necessary for our operations and as necessary for the purposes of resolving disputes, dealing with any issues that may arise and avoiding illegal or inappropriate communications.

 

We use this information about you in the following ways:

  • to provide you with our services; 

  • to provide you with information about our services that we believe may be of interest to you;

  • to communicate with you, e.g. to notify you about changes to our service;

  • to ensure that content from our site is presented in the most effective manner; 

  • as required for the improvement of our services and Website;

  • to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • to allow you to participate in interactive features of our service, when you choose to do so; and as part of our efforts to keep our site safe and secure.​

Our legal basis for this processing is: performance of a contract, our legitimate interests as a business, legal obligations and consent which you provide to us. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.

Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our website and also allows us to secure and improve our site. Please refer to the above for the type of personal data that is collected, the purposes and legal basis.

Who will process your data?

Your personal data will be processed by our internal staff who have been specifically trained and authorised for this processing. In carrying out our services your data may be exchanged with fellow monkeys. Your personal data will also be transmitted to third parties that we use to provide our services; these parties (e.g. IT service providers) have been rigorously assessed for the way in which they manage personal data and may only use your data for the exact purposes that we specify in the contract with them.  

Data transfer outside of the European Union

In case data need to transfer personal data outside of the European Union, we rely on standard contractual clauses (e.g. with third party processors who are providing a service that requires personal data to be transferred outside of the EU), alongside any supplementary measures that are deemed necessary on a case-by-case basis. 

 

A lawful transfer mechanism of your personal data to countries that do not belong to the European Union may also exist if the transfer is necessary for the purchase of goods or services offered on our Website or for the management of your requests.

 

How long do we keep your data?

We keep your personal data for a limited period of time and as required to provide you with our services. The specific retention period will vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.

 

Your rights

You have the following rights under data protection law:

  • the right to request a copy of the personal data that we hold about you;

  • the right to ask us to correct any inaccuracies in the personal data we hold about you;

  • the right to withdraw from marketing;

  • the right to object to our processing of your personal data on the basis of our legitimate interest;  

  • the right to request the deletion of your personal data in certain circumstances;

  • the right to data portability to transfer your data to another entity in certain circumstances;

  • the right related to automated decision making including profiling (if applicable). 

 

To exercise any of these rights, please contact us (see our contact details below). Please note that you have the right to lodge a complaint with the Dutch data protection authority

 

Links to other websites

Our Website may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Security

We are committed to taking appropriate technical, physical and organisational measures to protect personal information against unauthorised access, unlawful processing, accidental loss or damage, and unauthorised destruction.

 

Changes to our Privacy Policy

Any changes we make to this Privacy Policy in the future will be posted on this page and, where appropriate in case of significant changes, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy. This Privacy Policy was last updated on April 20th, 2021. 

Contact

Questions, comments and requests (e.g. exercising your rights) regarding this Privacy Policy are welcomed and should be addressed to:

lidewij@themonkeysquad.com; or nathalie@themonkeysquad.com.